The check was in the mail

Today, I did get a response from Kraft (see the post before this one).
It was mostly a form letter, but they did enclose two checks (coupons) for 2 free boxes of macaroni.
That offer was nice, but I wasn't really looking for reimbursement. I just want Kraft to figure out what the problem was because we can't go without our beloved macaroni & cheese (our guilty pleasure).